WatchStar Terms and Conditions

1. About Us & Service Details

WatchStar is a premium video-on-demand platform owned and operated by FILMONIA CINE GARDEN.

Registered Office: Office 601, 6th Floor, Range Heights Building, Kadam Nagar, Jogeshwari West, Mumbai, Maharashtra, 400102.

Our Services: We provide digital streaming services including ad-supported content, premium subscriptions, and Pay-Per-View (PPV) models.

2. User Eligibility & Responsibilities

Eligibility: You must be at least 18 years of age to create an account and use the Services. By using WatchStar, you represent and warrant that you are at least 18 years old.

Account Security: You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Usage Restrictions: Users are prohibited from reproducing, distributing, or reverse-engineering any part of the service. The use of VPNs to bypass geo-restrictions is strictly prohibited.

3. Payment Terms & Auto-Debit Policy

Pricing: Subscription fees are inclusive of GST and are clearly displayed on the "Plans" page.

Auto-Debit Authorization: By subscribing to a plan, you authorize automated recurring payments (Monthly, Quarterly, or Yearly) through our payment partner, PhonePe.

Billing: Charges are processed at the start of each billing cycle. You represent that you are authorized to use the payment instrument provided.

4. Cancellation & Refund Policy

Cancellation: You may cancel your subscription at any time via the "Account Settings" section.

Auto-Debit Stop: Once a cancellation is initiated, all future auto-debits will stop immediately. Your access to premium content will continue until the end of the current paid billing period, after which no further charges will occur.

Refunds: As WatchStar provides instant access to digital content, all processed payments are non-refundable.

Exceptions: Refunds are only considered in cases of technical double-billing or unauthorized transactions, subject to bank verification and a report made within 48 hours.

5. Intellectual Property Ownership

All content on WatchStar, including videos, logos, UI design, and software, is the exclusive property of FILMONIA CINE GARDEN or its licensors. Your license is for personal, non-commercial use only.

6. Limitation of Liability & Disclaimers

"As-Is" Service: Services are provided without warranties regarding uptime or streaming quality, which may depend on your internet service provider.

Liability Cap: FILMONIA CINE GARDEN shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform.

7. Dispute Resolution & Governing Law

Jurisdiction: These terms are governed by the laws of India.

Arbitration: Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

8. Support & Contact Information

For payment queries, technical support, or grievances, please contact us:

Entity Name: FILMONIA CINE GARDEN
Customer Support: +91 97696 57739
Email: contact@watchstar.app
Address: Office 601, 6th Floor, Range Heights Building, Kadam Nagar, Jogeshwari West, Mumbai - 400102.