This Privacy Policy outlines how FILMONIA CINE GARDEN ("Company", "We", "Us") collects, uses, and protects the personal information of users ("You", "Customer") of the WatchStar platform. This policy is designed to comply with the Indian Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, 2023.
We collect information to provide a personalized streaming experience and process your transactions securely:
Personal Data: When you register or subscribe, we collect your name, email address, mobile number, and billing address.
Log Data: We automatically receive your computer's/device's Internet Protocol (IP) address, browser type, and operating system to optimize our service.
Usage Data: We track viewing history and preferences to improve our content recommendations.
Transaction Processing: We use your data to complete subscription purchases and verify your account. By providing your information during a transaction, you consent to its collection for that specific purpose.
Communication: With your explicit permission, we may send you emails or notifications about new content, system updates, or promotional offers.
Withdrawal of Consent: You may withdraw your consent for marketing communications at any time by contacting us at contact@watchstar.app.
We implement industry-standard security protocols to ensure your personal information is not lost, misused, accessed, disclosed, or altered.
All data is stored on secure servers with restricted access.
We use PhonePe as our primary payment gateway.
WatchStar does not store your credit/debit card or UPI credentials on its own servers. During the payment process, your data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your transaction data is only used for the duration necessary to complete the purchase and is not retained thereafter by us.
For more details, we recommend reading PhonePe's Privacy Policy on their official website.
We share your information with third-party providers (like payment processors) only to the extent necessary to fulfill our service to you.
We may disclose your personal information if required by law or if you violate our Terms of Service.
Once you leave our platform or are redirected to a third-party site (like a bank's payment page), you are governed by that site's specific privacy policy.
We use cookies to maintain your login session and provide a seamless user experience. These cookies do not track your activity on external websites and are used solely for functional purposes within WatchStar.
The WatchStar platform is intended for users who are at least 18 years of age. By using this site/app, you represent that you are of the legal age of majority. We do not knowingly collect data from individuals under 18.
We reserve the right to modify this Privacy Policy at any time. Material changes will be updated on this page and will take effect immediately upon posting.
If you wish to access, correct, or delete any personal information we have about you, or if you have a grievance, please contact our Data Protection Officer:
Entity: FILMONIA CINE GARDEN
Support Number: +91 97696 57739
Email: contact@watchstar.app
Address: Office 601, 6th Floor, Range Heights Building, Kadam Nagar, Jogeshwari West, Mumbai - 400102.